Being prepared for the summer peak is everything when running a store in a resort. In a few critical weeks when sales rise significantly, all in-store operations must be first-class. Meet retailer Thomas Walfridsson who...



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Most people want their checkout experience to be as fast as possible. While retailers know queues are inevitable, new research* shows just how much of an impact a long line can have on purchase behaviour. The researchers...



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Retail apps are nowadays available from many supermarkets. For the retailers, the apps give an opportunity to interact with consumers regarding various products, pricing, specials, among other things. The technology has led to...



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The European Central Bank has revealed the new €50 banknote. As with all new banknotes, this one features a portrait of the Greek goddess Europa and an expanded map of Europe, recognising that more countries have joined the EU...



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When automated cash handling technology was introduced in the 90´s, it was primarily for security reasons. But nowadays these systems do so much more than dispense money and read checks. Today, cash handling systems automate...



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What consumers say is important for their choice of grocery store is not the same as they are happy with the store they usually shop in. This according to Elin Nilsson, Ph. D, Umeå University, in her dissertation Where to...



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Money has been part of history for the last 3 000 years. Before money, bartering – direct trading of goods and services – was used. The invention of money simplified business transactions greatly. However, have you ever...



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The growth of e-commerce has rapidly changed the playing field for retailers. Today’s consumers want to shop anytime, anywhere. They are expecting retailers to interact with them, and their smartphones have become their...



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In the previous article Thinking Big in small retailing – Part 1, we discussed the benefits of big data for small retailers. It is not about having an enormous amount of data that matters; it is about how you analyse your...



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Due to e-commerce, the world of retail has changed. To attract customers to your store, you must improve your customer service to provide that extra attention that customers cannot get online. Good customer service tends to be...



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