Retail Agenda

Convenience and customisation with the help of technology. This is the main message in the guide “Retail survival of the fittest,” written by retail expert Francesca Nicasio. In seven chapters, she guides you through the main...

Black Friday is the day when US consumers shop for more money than any other day of the year. Until 2010, Black Friday used to be an American phenomenon, but with the help of Amazon it is now spreading to more and more retailers...

Click & Collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small...

Combining digital and human assistance is the key to increasing your revenue according to a new survey. Customers double the amount of time they spend in the store and spend twice as much money when they have been assisted by...

Protecting your store against theft is difficult. Education and awareness of staff are significant for the success but is not enough. Investments in anti-theft devices are also necessary. If you want to get fast results and get...

Digital financial solutions and tools are becoming more and more used for private payments. Digital devices have shown a convenient tool to use when paying invoices and checking bank accounts. A growing trend is also to use the...

Did you know that the number of sold products increases by more than three for each customer contact in grocery stores?“If all employees make 100 customer contacts in the store per day, it will be equivalent to 700 euros in...

In Southeast Asia and in many other regions in the world there is a relatively low cost of labor. Retailers often point to this as a reason for not investing in technology that automate various processes in the store. Why...

A survey comissioned by StrongPoint shows that shoppers – particularly young shoppers – avoid to shop when they see queues. The survey also shows that young shoppers are increasingly interested in new payment methods. Young...